Saying her office has fielded numerous constituent complaints from angry motorists who have had their vehicle registrations wrongfully suspended, House Republican Leader Themis Klarides today called upon Department of Motor Vehicle officials to explain how the problems arose and come up with solutions to fix them.
Klarides said she will formally ask the Transportation Committee to conduct hearings into the matter as soon as the legislative session convenes. She said at the very least greater oversight of the DMV is needed.
“We have heard over and over again from our constituents about how their registrations were suspended for no reason, and how long it took to get them reinstated at great loss of time and money to the motorist. We cannot help DMV fix this problem until we know the root cause, how widespread it is and how it can be prevented in the future,’’ Klarides said. “We need to explain this more fully to the public and if that means timely reporting by the agency, so be it.’’
Klarides said many calls have been received by her office from people all over the state complaining that they received notice of the suspension despite having paid fees and registration costs as well as insurance. DMV has said that it appears the suspensions were caused when motorists changed insurance carriers.
The constituent complaints are varied:
In one instance a motorist had the car impounded for days for no valid reason and sought to have the DMV pay for the storage.
One man said he had his registration suspended on a car that is specially equipped to account for his handicapped wife
An insurance agent claimed his clients were blaming his agency because of the numerous foul ups.
Insurance verifications were never logged into the DMV computer system.
Some cases take weeks to resolve.
A number of people said they called their state legislators as a last resort to intervene.