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Jul 062020
 

To our valued customers:

The COVID-19 pandemic is still with us and as circumstances evolve we continue to adapt and respond to the needs of our associates, our customers, and the communities we serve. State governments have eased some restrictions for the public and local businesses but we want to assure you that we remain focused on the rigorous cleaning and safety protocols that keep our stores a safe place to work and shop. Please continue to wear a face-covering when you shop and follow the social distancing guidelines posted in stores.

We hope you’ve noticed that our in-stock conditions continue to steadily improve. Although some product categories remain limited, we are working hard to keep our shelves stocked with the products you need.

Our Customer Contact Center is also working to get to your calls as quickly as possible. Our team is available by phone at 1-800-746-7748, Monday – Friday from 8 a.m. to 6 p.m. and from 9 a.m. to 5 p.m. on Saturday and Sunday.  Call volumes are high and hold times may be longer than usual. For less urgent matters, please submit an email through the “contact us” page. We greatly appreciate your patience.

To assist you further, we’ve gathered some key information to help address some of your top concerns and inquiries right now.  Please choose from the list of subjects below.

If you need to submit an email, please be sure to include all of your contact information, including email address and daytime phone number, as well as your Price Plus club card number.

Our goal is to always give you our best. That commitment hasn’t changed but our world has…at least for now. Thank you for sticking with us during these challenging times. Above all, we hope that you continue to stay safe and well.

For more information about what we are doing to keep our associates and customers safe, visit: http://facts.wakefern.com.

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