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UI Urges Customers To Stay Away From Downed Wires

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Aug 042020
 

Downed wires can be live and dangerous even if there’s no sign they’re energized

United Illuminating, subsidiary of AVANGRID, Inc., today urgently reminded customers to stay far away from downed wires and other hazards caused by Tropical Storm Isaias.

The storm is projected to bring powerful gusts capable of toppling trees and limbs and causing damage to utility poles and wires. UI officials urged customers to remain safely indoors if possible and to stay far away from downed wires and anything that might be in contact with them.

Downed wires and damaged electrical equipment can be dangerous even at a distance, and they can be live even if they don’t appear to be energized. Stay at least 35 feet away and never drive over a downed wire. Report downed wires and other dangerous conditions to UI by calling 800-722-5584.

UI’s immediate concern in the aftermath of a storm is public safety. UI and contractor crews work with first-responders to address downed wires and make sure streets are safe and clear so that emergency vehicles can get through. Crews also work to restore service to critical facilities such as hospitals and evacuation centers that have been previously prioritized by local officials.

Next, UI focuses on assessing damage and restoring the backbone of its electrical system, including transmission lines, substations, circuits, and primary lines. Crews focus on locations where they can restore large numbers of customers at once.

Then, crews restore equipment and lines serving smaller groups of customers.

Finally, crews focus on restoring remaining service lines to individual homes and businesses. This phase may begin while higher-priority work is underway.

Report an Outage:

To report an outage, visit uinet.com or call 800-722-5584 (800.7.CALL.UI). Customers may also report outages using the company’s new mobile app, available from the Apple Store and Google Play. Or, they can report outages via UI’s mobile alert system: text “OUT” to 839-884 (TEXT-UI). Registration is required.

Outage Alerts:

Sign up for free Outage Alerts at uinet.com to be notified by text, e-mail or phone when you lose service and for restoration updates. Or, sign up for free text alerts by texting “REG” to 839-884 (TEXT-UI).

Additional Information:

Storm relief resources can be found by calling Connecticut’s InfoLine at 2-1-1, or by visiting www.211ct.org.

• As of 2:52 p.m. 2,138 Orange UI customers were without power.

• Three minutes later that number jumped up to 3,833 as the winds grew stronger.

• At 3:58 p.m. 4,915 were powerless in Orange.

• By 4:20 p.m. 5,849 customers were in the dark.

How Did You Fare During Wednesday’s Storms?

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Jul 172019
 

Earlier today we warned you of a strong line of thunderstorms coming through the area.

The lightning was amazing. The winds were incredible and some Orange residents really had to brace themselves as trees crashed down in a moment of weakness.

All of these photos were from ONE property in Orange (posted on Facebook and used with permission)

Did you have much damage at your home or was Mother Nature kind this time around? Did You lose electricity?

As of 11 p.m. only ONE customer was out of power — Thanks UI!

If you have any storm photos that you’d like to share e-mail them to orangectlive01@gmail.com.

 

Are You Powerless?

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Jan 202019
 

At 4:20 p.m. there were 164 UI customers without power, are you one of them?

If your area is having issues, please post them on our Facebook page at https://www.facebook.com/Orangectlive to help keep the rest of the community informed.

If you know why there is an outage on your street, (downed tree limbs, power lines, etc) report that too.

 

Wind Advisory In Effect This Afternoon Through Tomorrow

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Jan 302015
 

wind-advisoryA Wind Advisory is in effect from 4 p.m. this afternoon to 4 p.m. Saturday.

Be prepared for:

– Strong Winds.

– Winds Northwest 15 To 25 mph With Gusts 45 To 50 mph.

– Strong winds may down some tree limbs and power lines and make driving high profile vehicles difficult especially on elevated roadways and bridges.

A Wind Advisory Is Issued When Sustained Winds Of 31 To 39 mph Or Gusts Of 46 To 57 mph Are Expected Or Occurring. 

Use extra caution.