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UI Urges Customers To Stay Away From Downed Wires

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Aug 042020
 

Downed wires can be live and dangerous even if there’s no sign they’re energized

United Illuminating, subsidiary of AVANGRID, Inc., today urgently reminded customers to stay far away from downed wires and other hazards caused by Tropical Storm Isaias.

The storm is projected to bring powerful gusts capable of toppling trees and limbs and causing damage to utility poles and wires. UI officials urged customers to remain safely indoors if possible and to stay far away from downed wires and anything that might be in contact with them.

Downed wires and damaged electrical equipment can be dangerous even at a distance, and they can be live even if they don’t appear to be energized. Stay at least 35 feet away and never drive over a downed wire. Report downed wires and other dangerous conditions to UI by calling 800-722-5584.

UI’s immediate concern in the aftermath of a storm is public safety. UI and contractor crews work with first-responders to address downed wires and make sure streets are safe and clear so that emergency vehicles can get through. Crews also work to restore service to critical facilities such as hospitals and evacuation centers that have been previously prioritized by local officials.

Next, UI focuses on assessing damage and restoring the backbone of its electrical system, including transmission lines, substations, circuits, and primary lines. Crews focus on locations where they can restore large numbers of customers at once.

Then, crews restore equipment and lines serving smaller groups of customers.

Finally, crews focus on restoring remaining service lines to individual homes and businesses. This phase may begin while higher-priority work is underway.

Report an Outage:

To report an outage, visit uinet.com or call 800-722-5584 (800.7.CALL.UI). Customers may also report outages using the company’s new mobile app, available from the Apple Store and Google Play. Or, they can report outages via UI’s mobile alert system: text “OUT” to 839-884 (TEXT-UI). Registration is required.

Outage Alerts:

Sign up for free Outage Alerts at uinet.com to be notified by text, e-mail or phone when you lose service and for restoration updates. Or, sign up for free text alerts by texting “REG” to 839-884 (TEXT-UI).

Additional Information:

Storm relief resources can be found by calling Connecticut’s InfoLine at 2-1-1, or by visiting www.211ct.org.

• As of 2:52 p.m. 2,138 Orange UI customers were without power.

• Three minutes later that number jumped up to 3,833 as the winds grew stronger.

• At 3:58 p.m. 4,915 were powerless in Orange.

• By 4:20 p.m. 5,849 customers were in the dark.

Hurricane Hazards From The National Hurricane Center

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Aug 032020
 

The National Hurricane Center Website tells us what we may expect from any hurricane as Isaias makes its way up the coast.

While hurricanes pose the greatest threat to life and property, tropical storms and depression also can be devastating. The primary hazards from tropical cyclones (which include tropical depressions, tropical storms, and hurricanes) are storm surge flooding, inland flooding from heavy rains, destructive winds, tornadoes, and high surf and rip currents.

  • Storm surge is the abnormal rise of water generated by a storm’s winds. This hazard is historically the leading cause of hurricane-related deaths in the United States. Storm surge and large battering waves can result in a large loss of life and cause massive destruction along the coast.
  • Storm surge can travel several miles inland, especially along bays, rivers, and estuaries.
  • Flooding from heavy rains is the second leading cause of fatalities from landfalling tropical cyclones. Widespread torrential rains associated with these storms often cause flooding hundreds of miles inland. This flooding can persist for several days after a storm has dissipated.
  • Winds from a hurricane can destroy buildings and manufactured homes. Signs, roofing material, and other items left outside can become flying missiles during hurricanes.
  • Tornadoes can accompany landfalling tropical cyclones. These tornadoes typically occur in rain bands well away from the center of the storm.
  • Dangerous waves produced by a tropical cyclone’s strong winds can pose a significant hazard to coastal residents and mariners. These waves can cause deadly rip currents, significant beach erosion, and damage to structures along the coastline, even when the storm is more than a 1,000 miles offshore.

Here’s The Latest on Isaias

Tropical Storm Warning
Southern New Haven County, CT
Dangerous winds (55 mph+) may arrive near Milford around Tuesday afternoon.
Ways to prepare, and stay safe now
Bring in outdoor furniture and other items that could blow away (potted plants, birdbaths, bird feeders, etc). These may become a safety hazard.

High Wind Warning In Effect Until 6 p.m.

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Apr 132020
 

The National Weather Service issued a high wind warning for Monday, from 6 a.m. to 6 p.m.

Southerly winds of 30 to 40 mph with gusts up to 65 mph are expected.

According to the warning, damaging winds will blow down trees and power lines. Even sturdy and well-secured tent structures could be damaged. Widespread power outages are expected. Travel will be difficult, especially for high profile vehicles.

PRECAUTIONARY/PREPAREDNESS ACTIONS

People should avoid being outside in forested areas and around trees and branches. If possible, remain in the lower levels of your home during the windstorm, and avoid windows. Use caution if you must drive especially high-profile vehicles.

 

UI Preparing for Wind and Rain Storm; Warns of Possible Power Outages

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Apr 132020
 

Customers reminded to monitor forecasts and avoid downed wires

United Illuminating, a subsidiary of AVANGRID, Inc., is preparing for a wind and rain storm forecast for Monday that could bring damaging winds capable of causing service interruptions.

Current forecasts call for rain and thunderstorms starting Monday morning, with gusty winds picking up during the day that could reach 65 mph or higher — strong enough to bring trees and limbs down on power lines. UI reminds customers to avoid downed lines and to prepare for the possibility of service interruptions, potentially lasting a day or more.

UI prepares for storms on an ongoing basis and is continuing its essential work to maintain safe and reliable service during the coronavirus pandemic. UI line workers, contractors, and other essential personnel are working under special protocols designed to separate and protect them. Customers are asked not to approach them when they are working, and to always maintain a safe social distance.

Due to the pandemic, UI has stepped up inspections and maintenance of electrical circuits that serve hospitals and other critical facilities in its territory.

The company offers the following tips to help customers prepare and stay safe.

Before a Storm:

  • Sign up for Outage Alerts. Text “REG” to 839-884 (TEXT-UI) to receive free text alerts if you lose service, and for restoration updates. Or, visit uinet.com for additional alert options.
  • Keep long-lasting LED flashlights and lanterns on hand, along with a battery-operated radio, fresh batteries, drinking water, non-perishable foods, and prescription medications.
  • Fully charge mobile devices and store emergency contacts in memory.
  • Fuel your vehicles and fill fuel tanks for generators.

Medical and Life Support Customers:

  • Customers who rely on life-saving medical equipment should have a plan in case of a sudden or extended loss of service. UI medical and life-support customers should register in advance to ensure the company is aware of their needs. Call UI at 800.722.5584 (800.7.CALL.UI).

Generators:

  • Do not use a generator that plugs into your home’s electrical system unless it was installed by a licensed electrician via a transfer switch. Improperly connected generators can back-feed electricity into the outside grid and pose a danger to the public and to crews working to restore service.
  • Carefully read and observe the instructions in your generator’s operating manual.
  • Properly ground all portable generators.
  • Never run a generator indoors, in an open garage, or near a window.
  • Do not store fuel indoors or try to refuel a generator while it’s running.

Report an Outage:

  • To report an outage, visit uinet.com or call 800.722.5584 (800.7.CALL.UI). Customers may also report outages using UI’s new mobile app, available on the Apple Store and Google Play. Or, they can report outages via UI’s mobile alert system: text “OUT” to 839-884 (TEXT-UI). Registration is required.

For additional storm readiness and safety information:

Additional storm relief resources can be found by calling Connecticut’s InfoLine at 2-1-1, or by visiting www.211ct.org.

UI — Wet, Windy Nor’easter: Sign Up For Outage Alerts

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Oct 162019
 

United Illuminating, a subsidiary of AVANGRID, Inc., is monitoring forecasts and preparing for a predicted Nor’easter that could bring heavy rain and strong, gusty winds across the state Wednesday evening and throughout the day Thursday.

Forecasters predict rain starting Wednesday afternoon and winds that are expected to intensify overnight, with gusts reaching 40-45 mph and continuing through Thursday evening. These wet, windy conditions could damage trees and take down power lines, potentially causing service disruptions.

Customers are urged to monitor weather forecasts, stay safe and have a plan in case of an extended service outage lasting a day or more. To sign up to receive free UI Outage Alerts and restoration updates on mobile devices, customers can text “REG” to 839-884, or visit uinet.com for additional alert options.

UI has been preparing for the storm by creating staffing plans for restoration personnel, securing contractors, fueling and servicing vehicles, and ensuring adequate stock of wires, poles, transformers and other equipment. The company will work with local and state emergency officials to prioritize public safety and restoration of critical services.

Customers are advised to stay far away from downed utility lines and anything that may be in contact with them. Downed lines can be live and dangerous even if they don’t appear to be energized. Report them to UI at 800.722.5584 (800.7.CALL.UI).

The company offers the following storm preparation and safety tips:

Before a Storm:

  • Sign up for Outage Alerts. Text “REG” to 839-884 to receive free text alerts if you lose service, and for restoration updates. Or, visit uinet.com for additional alert options.
  • Keep long-lasting LED flashlights and lanterns on hand, along with a battery-operated radio, fresh batteries, drinking water, non-perishable foods and prescription medications.
  • Fully charge mobile devices and store emergency contacts in memory.
  • Fuel your vehicles.

Medical and Life Support Customers:

  • Customers who rely on life-saving medical equipment should have a plan in case of a sudden or extended loss of service. UI medical and life-support customers should register in advance to ensure we are aware of your needs as we proceed with restoration efforts. Call UI at 800.722.5584 (800.7.CALL.UI).

Generators:

  • Do not use any generator that plugs into your home’s electrical system unless it was installed by a licensed electrician via a transfer switch. Improperly connected generators can back-feed electricity and pose a danger to the public and to crews working to restore service.
  • Carefully read and observe the instructions in your generator’s operating manual.
  • Properly ground all portable generators.
  • Never run a generator indoors, in an open garage, or near a window.
  • Do not store fuel indoors or try to refuel a generator while it’s running.

Report an Outage:

For additional storm readiness and safety information:

Additional storm relief resources can be found by calling Connecticut’s InfoLine at 2-1-1, or by visiting www.211ct.org.

UI Preparing for Wind Storm

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Feb 242019
 

Customers Advised To Sign Up for Outage Alerts and Prepare for Possibility of Extended Outages

United Illuminating, a subsidiary of AVANGRID, Inc. (NYSE: AGR), is monitoring forecasts and preparing for a weather event that could bring damaging winds across the state tonight and Monday.

The National Weather Service has issued a High Wind Warning for most of UI’s service territory from 10 p.m. tonight through 6 p.m. Monday, with sustained winds ranging from 25 to 35 mph, and the potential for gusts reaching 55 mph. These conditions could damage trees and take down power lines, causing power disruptions.

Customers are urged to monitor weather forecasts, stay safe and have a plan in case of an extended service outage. Locations of warming centers and other resources can be found by calling Connecticut’s InfoLine at 2-1-1, or by visiting www.211ct.org. To sign up to receive free UI outage alerts and restoration updates on mobile devices, customers can text “REG” to 839-884, or visit uinet.com for additional alert outages.

UI has created staffing plans for field personnel and has arranged for contractor line and vegetation management crews to be standing by. UI is also working with other AVANGRID companies in the region to ensure a flexible and well-coordinated response. Other preparations include servicing vehicles and ensuring adequate stock of equipment such as wires, poles, and transformers. The company will work with local and state emergency officials to prioritize public safety and the restoration of critical services.

Customers are advised to stay far away from downed lines and anything that may be in contact with them. Downed lines can be live and dangerous even if they don’t appear to be energized. Report them to UI at 800-722-5584 (800.7.CALL.UI).

The company offers the following storm preparation and safety tips:

Before a Storm:

  • Sign up for Outage Alerts. Text “REG” to 839-884 to receive free text alerts if you lose service, and for restoration updates. Or, go to uinet.com for additional alert options.
  • Keep long-lasting LED flashlights and lanterns on hand, along with a battery-operated radio, fresh batteries, drinking water, non-perishable foods, and prescription medications.
  • Fully charge mobile devices and store emergency contacts in memory.
  • Fuel your vehicles.

Medical and Life Support Customers:

  • Customers who rely on life-saving medical equipment should have a plan in case of a sudden or extended loss of service. UI medical and life-support customers should register in advance to ensure we are aware of your needs as we proceed with restoration efforts. Call UI at 800-722-5584 (800.7.CALL.UI).

Generators:

  • Hire a licensed electrician to install generators and transfer switches.
  • Carefully read and observe all instructions in your generator’s operating manual.
  • Properly ground all portable generators.
  • Never run a generator indoors, in an open garage, or near a window.
  • Do not store fuel indoors or try to refuel a generator while it’s running.

Report an Outage:

  • To report an outage, call 800-722-5584 (800.7.CALL.UI). Customers can also report outages online at uinet.com, or text “OUT” to 839-884.

For additional storm readiness and safety information:

Not A Lot, But Dozens Of Orange Residents Are Powerless Tonight

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May 152018
 

There were numerous tornado warnings across the state today as a strong storm front blasted through Connecticut.

One man on Candlewood Lake in Danbury sought shelter inside his vehicle when a tree fell on it and killed him. Relatives who live in that area could not get to their home after work and reported that their neighbors’ cars were totaled by fallen trees.

Two well-known farms in Bethany were hard-hit. The historic Clovernook Farm and Locket’s Meadow on opposite ends of town seemed to get a direct hit from a possible tornado as it made its way to Hamden.

At Clovernook, one building lifted up and fell down on another, and at Locket’s Meadow, an animal rescue farm, owner Kathleen Schurman was scooping up pigs, lambs, and other small animals along with her dogs and birds and carrying them to safety in the basement of her home. Large tree limbs crashed through and damaged buildings on the property.

Orange saw its share of hail, downed power lines, and trees, but nothing like some other cities and towns, especially Brookfield, from what we’re hearing.

At 10:30 p.m., 56 UI customers were still without electricity (stemming from 9 different events in town) Deer Run Lane off of Turkey Hill Road was one area where power was out.

Hang in there everyone. The UI workers are doing their best and everybody needs to be patient during the restoration process.

 

 

UPDATED: Are You Powerless? Let Us Know

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Mar 022018
 

As of 5:15 p.m., the UI is reporting that 63 customers are without power due to 4 incidents in town.

What the company does not specify is WHERE the power is out and WHY.

If you are without power, go to our Facebook Page, report your situation, how long you’ve been powerless and include the reason, if you know. 

What areas of town have trees/tree limbs down, damaged power lines, etc.

Thanks so much, and good luck!

At 7 a.m. on Saturday, a resident reported that power was out on Prudden Lane. “We are the 4 houses that face the Merrit Parkway. Been out since around 4 pm yesterday.”
Later in the day, she reported that the Power was back on.

This was the ONLY person to report an outage.

Did The Storm Leave You Powerless?

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Jan 242017
 

The worst of the nor’easter should have passed by the time you read this.

The National Weather Service issued a Wind Advisory on Monday at 10:28 p.m. that was in effect until 6 a.m. today.

It Called for northeast winds of 20-30 mph with gusts up to 50 mph.

They warned that strong winds may blow down tree limbs, trees and power lines and cause scattered power outages.

Also limited visibility that would make travel difficult.

We did see many fallen branches and tree limbs scattered around several areas of town, and 2 events in Orange caused 62 UI customers to lose electricity.

ALERT: Winter Weather Advisory in Effect Until 9 a.m. Tuesday (Extremely Hazardous Travel Conditions)

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Feb 022015
 

winter-weather-advisoryA winter weather advisory has been issued for our area. Effective now through 9 a.m. Tuesday, Feb. 3.

Among the hazardous conditions are significant icing; northwest winds of 10 to 20 mph with gusts up to 35 mph; temperatures of 6 to 20 above with wind chills of 0 to 10 below.

The advisory includes a warning of hazardous travel, especially on untreated surfaces due to snow and ice covered roads and walkways.

Scattered power outages are possible from falling tree limbs.

Significant black ice is expected to cause travel difficulties, so be prepared for slippery roads and use caution while driving.